1. Scope
This Privacy Policy explains how Lightning Leads collects, uses, discloses, and protects information when you visit this website, contact us, schedule a meeting, or interact with our managed B2B contact-form prospecting services.
When a client has a separate written service agreement with Lightning Leads, that agreement may contain additional privacy, confidentiality, or data-processing terms. The written agreement controls if it conflicts with this policy.
2. Information we collect
Information you provide
We may collect your name, business email address, phone number, company, role, website, scheduling preferences, inquiry details, communications, and any other information you choose to provide.
Client and campaign information
When we provide services, we may process approved client profiles, target-market criteria, exclusion lists, campaign materials, outreach records, authorized access details for a client-created campaign inbox, response messages, acceptance decisions, notification records, billing evidence, and related business communications.
Business contact information
For B2B research and outreach, we may collect business contact information from public business sources or from our clients. This can include a person's name, professional role, company, public profile, business contact details, company website, and outreach status.
Technical information
Our hosting and security providers may automatically process standard technical information such as IP address, browser and device type, referring page, requested page, timestamps, and security logs.
3. How we use information
We use information to:
- Respond to inquiries and schedule conversations.
- Evaluate fit and prepare service proposals.
- Research approved markets and operate authorized one-touch B2B contact-form campaigns.
- Monitor authorized client-created campaign inboxes, qualify responses, notify clients about positive replies, document results, and maintain attribution.
- Apply client exclusions, prior-contact checks, opt-outs, and do-not-contact requests.
- Maintain, secure, troubleshoot, and improve our website and operations.
- Comply with law, enforce agreements, and protect rights and safety.
Where applicable law requires a legal basis, we rely on consent, steps requested before entering a contract, performance of a contract, compliance with legal obligations, and legitimate interests such as responding to business inquiries and conducting relevant B2B operations.
4. Outreach choices and opt-outs
Our standard service sends one manually reviewed inquiry per approved company and does not use a no-response follow-up sequence. Further contact may occur when a recipient responds or invites later contact.
You may ask us to stop contacting you or your company at any time. Reply with your request or email ops@lightningleads.co. We may retain the minimum information needed to honor the request and prevent future contact.
7. Retention and security
We retain information only as long as reasonably necessary for the purposes described here, including delivering services, maintaining accurate records, honoring opt-outs, resolving disputes, and meeting legal or contractual requirements.
We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage method is completely secure, so we cannot guarantee absolute security.
8. Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or an explanation of our processing; to object to certain processing; to withdraw consent; or to appeal a decision.
To make a request, email ops@lightningleads.co with the subject “Privacy request.” Tell us your location and the request you want to make. We may need to verify your identity and authority before acting. We will not discriminate against you for exercising an applicable privacy right.
9. International processing
Lightning Leads and its service providers may process information in the United States and other countries. Those countries may have privacy laws different from the laws where you live. Where required, we use appropriate safeguards for cross-border transfers.
10. Children
This website and our services are intended for businesses and are not directed to children under 18. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this policy as our services, providers, or legal obligations change. We will post the revised policy here and update the effective date. Material changes may receive additional notice when appropriate.
12. Contact
Questions or privacy requests can be sent to ops@lightningleads.co or by text to 808‑772‑1429.